Hourly support
Pay only for the time you use. Ideal for occasional fixes and small changes.
- No commitment
- Time estimate before work
- Billed per task
- All OpenCart versions
OpenCart Support & Maintenance: expert help when you need it
Flexible OpenCart support from specialists who know the platform inside out. Pay hourly, buy prepaid hours or choose a monthly retainer, and keep your store secure, updated and selling.
Flexible hourly supportSecurity updatesLondon, UK
Support request
Tell us what you need
Share your store URL and the help you need. We will confirm time and cost before starting.
Thanks, we've got your request
We will review your details and reply by email with clear next steps. For anything urgent, call +44 20 3973 9209.
Free, no-obligation quoteLondon-based teamOpenCart since 2014
150+OpenCart stores launched
2014Supporting OpenCart since
3Flexible support options
UKLondon-based team
Support options
Choose the support that fits your store
No long contracts required. Pick the option that matches how often you need help.
Prepaid hours
Buy a block of hours and use them whenever you need help throughout the year.
- Budget-friendly blocks
- Use for any task
- Simple time tracking
- Faster turnaround
Monthly retainer
Ongoing care for busy stores: regular updates, checks and priority help.
- Set monthly time
- Priority requests
- Regular updates & checks
- Proactive monitoring
What we cover
One team for everything your store needs
Ongoing help across the whole store, from small content changes to security updates.
Bug fixes
Errors, broken pages and checkout problems fixed properly.
Content & design changes
Banners, pages, layouts and small design tweaks.
Extension help
Install, configure, update or troubleshoot extensions.
Security updates
Core, extension and PHP updates to keep the store protected.
Performance checks
Speed reviews and fixes to keep pages loading fast.
Hosting & email help
Server, SSL, backup and email delivery issues.
Reports & tracking
Analytics, conversion tracking and feed set-up.
Expert advice
Guidance on features, upgrades and growing your store.
Need a hand with your store this week?
Send us your request and store URL. We will confirm the time needed and the cost before we start.
This month
RetainerSecurity updatesCore & extensions patched
Speed checkPages tuned
Fixes deliveredIssues resolved fast
Report sentWhat we did & why
Proactivecare for your store
Why choose our support
Like having an OpenCart developer on your team
You get specialists who already understand OpenCart, so there is no time wasted learning the platform at your expense.
We keep track of your store, its extensions and its history, so each request is faster than the last, and we flag risks early before they affect your customers.
- OpenCart specialists
- Clear time estimates
- Plain-English updates
- Proactive monitoring
- Fast issue resolution
- No long contracts
How it works
Getting help is simple
From request to resolution with clear communication at every step.
01
Send a request
Use the form, email or call with your store URL and what you need.
02
Estimate
We confirm the time needed and cost before starting.
03
Work & test
We complete the work and test it on your store.
04
Report
You get a short summary of what was done.
FAQs
OpenCart support questions
How our support options work.
Need help now?
Speak to an OpenCart developer directly.
Call +44 20 3973 9209How does hourly OpenCart support work?
You send us a request, we confirm the estimated time and then complete the work. You are billed only for the time spent. It is ideal for occasional fixes and small changes.
What are prepaid support hours?
You buy a block of hours in advance and use them whenever you need help, for fixes, updates or small changes. It is a simple way to budget for ongoing support.
What does a monthly support retainer include?
A retainer gives you a set amount of time each month, regular updates and checks, and priority for your requests. We agree the scope with you to suit your store.
What kind of tasks are covered?
Bug fixes, small design and content changes, extension installs and updates, OpenCart and security updates, performance checks, and help with hosting or email issues.
How quickly will you respond?
We aim to respond promptly during UK business hours, and urgent issues such as a broken checkout are prioritised. Response targets are agreed with you for retainers.
Get support
Keep your OpenCart store running smoothly
Tell us what help you need. We will recommend the right support option and confirm costs, with no obligation.
- Call us+44 20 3973 9209
- Email usinfo@anopencartexpert.com
- Visit us45 Fitzroy Street, London W1T 6EB
Free quote
Request support
Share your store URL and the help you need.
Thanks, we've got your request
We will review your details and reply by email with clear next steps. For anything urgent, call +44 20 3973 9209.
Free, no-obligation quoteLondon-based teamOpenCart since 2014