Checkout & payment errors
Orders failing, payment gateway errors, missing confirmation emails or stuck carts.
Broken checkout, error messages, a blank page or signs your store has been hacked? Our OpenCart developers find the root cause, fix it properly and secure your store so it stays fixed.
Describe the problem and share your store URL. We will reply with next steps and a clear cost.
We will review your details and reply by email with clear next steps. For anything urgent, call +44 20 3973 9209.
If your store has been hacked, is redirecting to spam or cannot take orders, every hour costs you sales and customer trust. Call us on +44 20 3973 9209 and we will prioritise your issue.
From small glitches to serious failures, our OpenCart specialists diagnose and fix issues across every version.
Orders failing, payment gateway errors, missing confirmation emails or stuck carts.
White screens, 500 errors, PHP warnings and errors after an update or server change.
Injected code, spam redirects, fake admin users, defacement and Google warnings.
Modules that clash, break pages or stop working after an update.
Stores that broke after the host changed PHP version, fixed or upgraded properly.
Slow loading, timeouts and heavy pages that hurt sales and SEO.
Order, contact and password emails not arriving or landing in spam.
Broken SEO URLs, 404 errors and redirect loops that cost you traffic.
Cleaning visible malware is only half the job. If the vulnerability that let the attacker in is still open, the store will be reinfected. We find how they got in, remove every trace, patch the weakness and harden the store.
We also help with Google warnings and ad disapprovals caused by a compromised site, and can upgrade old OpenCart or PHP versions that left your store exposed.
Tell us what is happening and share your store URL. We will look at it and tell you what it will take to fix.
Clear communication at every stage, so you always know what is happening.
Describe the problem, share your store URL and how to reproduce it.
We find the root cause and confirm the cost before any work starts.
We fix it on staging where possible, then test the affected journeys.
We deploy the fix and recommend steps to stop it happening again.
We work on OpenCart every day, so we find problems faster and fix them properly.
Experience across every version from 1.5 to 4.x and the extensions stores rely on.
We fix why it broke, not just what you can see, to prevent repeat problems.
Plain-English updates on what we found, what we fixed and what it cost.
Hourly for small fixes, fixed quotes for larger issues. No surprises.
We check for vulnerabilities while we work and handle your access carefully.
A UK business supporting OpenCart stores in the UK and internationally.
What store owners ask when something goes wrong.
Speak to an OpenCart developer directly.
Call +44 20 3973 9209Contact us straight away and avoid deleting files yourself, as this can remove evidence of how the attacker got in. We isolate the problem, remove malicious code, close the security gap, update the software and help you get back to trading safely.
Yes. We find and remove injected code, malicious files, spam links and redirects, then patch the vulnerability that allowed it and harden the store so it does not happen again.
Urgent issues such as a broken checkout or a hacked store are prioritised. Most smaller fixes are handled quickly once we have access. We confirm timings before starting.
Smaller fixes are billed hourly and larger issues are quoted at a fixed price after we investigate. You always know the cost before we start.
Yes. This is very common with older OpenCart versions. We can restore the store, fix the code for the new PHP version or recommend an upgrade if that is the safer option.
Usually yes, so we can investigate properly. We treat all access as confidential and recommend you change passwords once the work is complete.
Tell us what is wrong and we will reply with the next steps and a clear cost. For urgent issues, call us now.
Share a few details and we will come back with clear next steps.
We will review your details and reply by email with clear next steps. For anything urgent, call +44 20 3973 9209.